Terms of service

1. TERMS & CONDITIONS OF USE

Last Updated: 10/12/2025

Welcome to Switch Patches (“Switch”, “we”, “us”, “our”).
These Terms govern your access to and use of our website, products, subscription services, and any related features (collectively, the “Services”).

By visiting our site or purchasing from us, you agree to these Terms. If you do not agree, discontinue use immediately.

1. Eligibility

You must be 18 years or older, or have parental/guardian consent to use this site and purchase products.

2. Product Use & Safety

  • Our patches are wellness products designed for general use.

  • They are not intended to diagnose, treat, cure, or prevent any disease.

  • Individual results vary.

  • Follow all usage instructions provided on the packaging and website.

  • Consult a licensed health professional before use if you are pregnant, breastfeeding, have a medical condition, or take medication.

3. No Medical Advice

Content on this website is for informational and lifestyle purposes only. It is not medical or therapeutic advice. See the Medical Disclaimer section for full details.

4. Orders & Payment

We reserve the right to reject any order for any reason, including suspected fraud, misuse, or policy violations.

By completing a purchase, you represent that:

  • All payment information you provide is accurate.

  • You are authorised to use the payment method.

  • You will maintain updated billing details for subscriptions.

All prices are listed in [currency] and may be updated without notice.

5. Shipping & Delivery

Shipping times are estimates only and may vary due to postal delays or external factors.
Risk of loss transfers to you upon delivery to the carrier.
See Shipping Policy for full details.

6. Subscription Terms

If you enroll in a subscription:

  • You authorise recurring charges until cancellation.

  • Billing occurs automatically on your chosen schedule.

  • You must cancel before your next billing date to avoid charges.

  • Failed payments may result in temporary suspension of your subscription.

See Subscription Terms below for the full policy.

7. Returns & Refunds

We offer returns and refunds according to our Refund Policy.
We may deny refunds for:

  • Misuse

  • Opened or used products

  • Products not purchased directly from our website

8. Intellectual Property

All content on this website—including branding, text, images, product designs, trademarks, packaging, and digital assets—is owned or licensed by Switch.
You may not copy, reproduce, modify, or distribute content without written consent.

9. User-Generated Content

If you submit reviews, testimonials, photos, social media posts, or any user content (“UGC”), you grant us a perpetual, royalty-free, worldwide license to use, edit, publish, and share that content across all marketing channels.

See full UGC Policy below.

10. Prohibited Conduct

Users may not:

  • Use the site for illegal activity

  • Provide misleading information

  • Attempt to interfere with site security

  • Reverse engineer or scrape site data

  • Use automated tools without permission

11. Third-Party Tools & Links

Our site may link to third-party websites or apps. We are not responsible for:

  • Their content

  • Their privacy practices

  • Products or services offered by them

Use at your own risk.

12. Limitation of Liability

To the fullest extent permitted by law:

  • Switch Patches is not liable for indirect, incidental, punitive, or consequential damages.

  • Our total liability for any claim shall not exceed the amount paid for the product in question.

13. Indemnification

You agree to indemnify and hold Switch harmless from any claims arising out of:

  • Product misuse

  • Policy violations

  • Your use of the site

  • Your submitted content

14. Governing Law

These Terms are governed by the laws of Australia.
Disputes will be resolved exclusively through the courts of New South Wales.

15. Updates to Terms

We may update these Terms at any time. It is your responsibility to review them periodically.